Galaxy Credit recovery Services
Delivering ethical recovery, borrower verification, and NPA management with 15+ years of proven performance.
about us
Your Trusted Partner in Professional Credit Recovery Since 2009
OUR CORE SERVICES
Our services cover end-to-end credit recovery, field collections, borrower verification, and payment handling, ensuring consistent performance and ethical operations for every portfolio.
Loan Recovery Services
Corporate and retail loan collection with trained field executives and compliant practices.
Credit Verification & Field Investigation
Complete borrower verification, address checks, employment checks, and document validation.
NPA & Overdue Management
Structured recovery strategies to minimize delinquencies and improve collection efficiency.
Soft Collections
Reminder calls, follow-ups, and early bucket recoveries with professional communication.
Hard Collections
Field visits, escalated recovery operations, skip tracing and on-ground coordination.
WHY CHOOSE GALAXY CREDIT SERVICES?
Our commitment to ethical, transparent, and compliant recovery operations makes us a trusted partner for financial institutions. With over a decade of experience, we deliver consistent performance through structured processes, disciplined execution, and dedicated service delivery.
Supported by strong infrastructure and a professionally trained team, we ensure timely recoveries, accurate reporting, and high-quality operational support. Our approach is built on understanding client expectations and delivering reliable, value-driven recovery results.
Our Operational Strengths
- Professionally trained staff with field recovery expertise
- Strong backend support with daily payment handling
- Verified workforce with strict background checks
- Consistent achievement of recovery targets
Why Institutions Trust Us
- Ethical and compliant credit recovery processes
- Transparent reporting and communication
- Proven performance across multiple portfolios
- Secure handling of client data and confidential information
Supporting Subheading
The Core Values That Drive Our Credit Recovery Excellence
Driven by integrity, performance, and compliance, our core values ensure every credit recovery service we deliver remains ethical, efficient, and results-focused.
Integrity & Compliance
We uphold the highest standards of ethical practices, strict regulatory compliance, and transparent recovery processes to ensure complete trust and professionalism in every interaction.
Client-Centric Commitment
We prioritise long-term partnerships by understanding client requirements, delivering value-added services, and maintaining consistent communication and support throughout the recovery cycle.
Performance & Accountability
Our team is committed to achieving consistent results through disciplined execution, accurate reporting, and responsibility-driven operations that support our clients’ financial objectives.
Skilled & Experienced Workforce
Our trained staff excel in field collections, borrower engagement, verification processes, and compliant recovery operations for all loan segments.
Our Amazing Clients
We are trusted by leading banks, NBFCs, fintech lenders, and financial institutions for our ethical, compliant, and result-driven credit recovery operations. Our consistent performance, transparent processes, and reliable collection strategies have helped us build long-term partnerships across multiple portfolios. Through disciplined execution and strong service quality, we continue to support our clients with efficient recoveries, accurate reporting, and dependable operational support.
Ready to Improve Your Recovery Performance?